Comments on: Bring the Car Around: Uber vs GrabTaxi in Bangkok

By: Greg

Greg — Fri, 02 Jun 2017 07:02:38 +0000

In reply to Ben. Yeah, the quality of the driver is always the sticking point with Grab, but I've always had polite (if sometimes a bit lost) Uber drivers.

By: Ben

Ben — Thu, 01 Jun 2017 14:55:44 +0000

In reply to Greg.

The only problems I had with Grab are 1. Drivers calling me back after 15 minutes saying they want ME to cancel my booking! and 2. One time I did ‘Grabcar’ by mistake, and got a woman racing driver – worse than any taxi I ever rode.

So Grab Taxi is the one to go for in my experience – and my wife uses it sometimes for going to work in the morning at 5.40am – never failed her either.

By: Greg

Greg — Sat, 27 May 2017 05:42:10 +0000

In reply to Mike.

Totally agree. Like I’ve said before, Grab is a fantastic app, but their product – Thai taxi drivers – are very flawed.

By: Mike

Mike — Tue, 23 May 2017 05:46:06 +0000

I think its a matter of preference and expectations. Its great that there are competitive offerings. Uber is more professional hands down. From the app to the overall experience while Grab is essentially the middle man and thats all they’re aiming to be. Uber has a ranking system that the drivers need to maintain and a quality of service that they at least strive for, even with Uber X. So for my money and peace of mind I always go for Uber. With grab it all feels a little held together with gum and duct tape.

By: Greg

Greg — Mon, 10 Apr 2017 07:29:50 +0000

In reply to Greg R. Thanks Greg. Grab's service has changed a bit since I wrote this - more options now, but their big weakness is still that they use local taxis, which are unreliable in the best of times.

By: Greg R

Greg R — Wed, 29 Mar 2017 13:59:03 +0000

Very helpful comparison, thank you! I’ve used Uber a lot in SE Asia but was curious about Grab. Cheers.

By: Greg

Greg — Wed, 01 Feb 2017 06:43:06 +0000

In reply to Jay. Correct, but at the time of writing UberX wasn't available in Bangkok - Uber Black was all there was.

By: Jay

Jay — Thu, 26 Jan 2017 01:09:34 +0000

According to your pictures you ordered an UberBlack instead of UberX. UberBlack is 3-4 times more expensive.

By: Greg

Greg — Wed, 21 Dec 2016 04:53:28 +0000

In reply to Lucia. Yes, both are still active, and have expanded their service offerings.

By: Lucia

Lucia — Fri, 16 Dec 2016 14:46:55 +0000

Is Grab & Uber still activate in Bangkok?